Frequently Asked Questions

Infrastructure and smart metering projects require clarity around compliance, integration capability, production continuity and structured cooperation models.

Below are answers to common questions from distributors, system integrators and public-sector stakeholders.

Products & Scope

01. What product categories do you offer?

We provide electricity meters, water meters, gas meters, gateway devices and related smart infrastructure connectivity solutions. Our portfolio supports structured AMI and system-integrated deployment environments.

ย Certification & Compliance

01. Are your electricity meters MID certified?

Selected electricity meter models comply with MID standards and are verified by recognized certification bodies. Documentation is available during structured project evaluation.

Operations are conducted under certified management systems including ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Occupational Health & Safety), ISO 27001 (Information Security) and other applicable frameworks.

For structured infrastructure projects, documentation and testing support can be aligned with defined regulatory requirements where applicable.

Technical & Integration

01. What communication protocols are supported?

Depending on model and configuration, supported protocols may include RS485, Modbus, M-Bus and other integration-oriented standards. Compatibility is confirmed during technical alignment discussions.

Yes. Integration capability depends on project architecture and protocol alignment. We support structured coordination with system integrators during deployment planning.

Yes. Gateway products and structured system participation are supported within defined AMI and smart infrastructure environments.

Production & Supply

01. What is your production capacity?

With over 20,000 mยฒ of production facilities and structured manufacturing systems, we support scalable supply aligned with phased infrastructure deployment cycles.

Yes. Production planning and engineering alignment are structured to support phased deployment across defined project timelines.

Lead times vary depending on product type and order structure. For infrastructure projects, production schedules are aligned with validation and deployment planning.

Commercial & Logistics

01. Do you have a minimum order quantity (MOQ)?

Minimum order quantities depend on product type and customization requirements. For structured infrastructure projects or long-term cooperation models, flexible arrangements can be discussed.

Payment terms are defined based on order structure, cooperation model and project framework. Standard international trade practices are supported.

We support standard international shipping terms such as FOB, CIF and other mutually agreed Incoterms. Logistics arrangements are aligned with project delivery schedules.

Cooperation Models

01. Do you offer OEM or ODM services?

Yes. OEM and ODM services are available, including hardware customization, firmware adaptation and communication configuration aligned with project requirements.

Where structured cooperation frameworks are defined, technical collaboration and know-how alignment may be discussed.

Market Participation

01. In which regions have your products been deployed?

Products have been deployed across Europe, Central Asia, Southeast Asia and Africa within regulated and project-based environments.

Participation typically involves documentation review, product validation, pilot deployment and candidate pool evaluation aligned with structured procurement processes.

Still Have Questions?

For structured discussions related to compliance, integration or project participation, our team is available to support detailed alignment.